Frequently Asked Questions

Everything you need to know about alvora.health

  • You upload your medical document (PDF, photo, or screenshot) to our secure platform. Our AI instantly analyzes the content and generates a clear, plain-language report explaining your results, what they mean, and suggested questions for your doctor.

  • Yes. We take privacy seriously. Your data is encrypted in transit and at rest. We are actively working towards full HIPAA compliance to ensure the highest standards of medical data security. We never sell your data to third parties.

  • Currently, our system works best with typed documents (PDFs, digital lab reports, or clear photos of printed pages). Handwriting recognition is in beta and may not be 100% accurate yet.

  • No. alvora.health is an educational tool designed to help you understand your health data so you can have better conversations with your provider. We do not provide medical diagnoses or treatment advice. Always consult your physician for medical decisions.

  • We accept PDF, JPG, PNG, HEIC, and DOC/DOCX (Word) files. You can upload files directly from your computer or phone.

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