Privacy Policy Last Updated: June 2026
1. Introduction Welcome to alvora.health ("we," "our," or "us"). We are committed to protecting your privacy and your health data. This policy explains how we handle your information.
2. Information We Collect We collect information you provide directly to us, such as when you create an account, upload medical documents, or contact support. This may include your name, email address, and health information contained in your uploads.
3. How We Use Your Information We use your information solely to provide and improve our services, specifically to analyze your medical documents and generate plain-language reports. We do not sell your personal data to third parties.
4. Data Security We are committed to maintaining a HIPAA-compliant environment and implement administrative, technical, and physical safeguards to protect sensitive health information. These safeguards include encryption of data in transit and at rest, role-based access controls, secure hosting infrastructure, audit logging and regular security reviews. Although no method of electronic storage or transmission is completely secure, we continually work to protect your information and reduce security risks.
5. Your Rights You have the right to access, correct, or delete your personal information. You can manage your account settings or contact us at support@alvorahealth.com for assistance.
6. Contact Us If you have any questions about this Privacy Policy, please contact us at: Email: support@alvorahealth.com