You open a doc and list every time in the last five years you felt helpless or irritated by labs, portals, or AI explanations.

That raw list becomes your case inventory.

Portals bury context.

“I see numbers, not meaning. Every time I log in I'm irritated. I see a page full of test results, but no explanation of what they mean for my health or what to do next.”

“For a CBC or metabolic panel, I'm guessing or searching the open web.”

Always pair each lab value with a one-sentence plain-language takeaway and a tailored next-step (e.g., “Ask your nephrology team about iron studies in your next visit”).

“Why did the portal strip the narrative from my report?”

We hear you, and are here to empower you.